Contact Us - Nuvix

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We're here to help with any questions about our AI-powered educational analysis services

Average response time: 1-2 hours during business hours

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support@nuvix.com

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Support Hours
Monday - Friday: 9:00 AM - 5:00 PM Pacific Time
Saturday: 9:00 AM - 1:00 PM Pacific Time
Sunday: Closed
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Frequently Asked Questions

How quickly will I receive a response?
We typically respond to all support tickets within 1-2 hours during our business hours (Monday-Friday 9AM-5PM PT, Saturday 9AM-1PM PT). Tickets submitted outside of business hours will be addressed when we reopen.
What information should I include in my support ticket?
Please include your account email, a detailed description of your issue, any error messages you've received, and screenshots if applicable. This helps us resolve your issue faster.
How do I get started with Nuvix?
Getting started is easy! Sign up for our trial membership for just $9.99 and you'll get immediate access to all our AI-powered analysis tools. No complicated setup required - just sign up and start exploring.
What languages do you support?
We provide support in English and Spanish. When submitting a ticket, feel free to write in either language and our support team will respond accordingly.
How does the ticket system work?
When you submit a ticket through our form, you'll receive an email confirmation with a ticket number. All correspondence will be tracked through this ticket, ensuring nothing gets lost and you receive consistent support throughout the resolution process.
Important Disclaimer

All information produced by the Nuvix AI Analysis system (the "Service") is provided strictly for educational and informational purposes only. The Service generates algorithmic assessments of market data, trading and casino-game patterns, but it does not generate actionable trading or wagering signals and should not be relied upon as such.

Use of the Service involves significant risk. Past assessments do not guarantee future performance or winnings in Forex, stocks, futures, synthetic indices, binary options, crypto assets, roulette, baccarat or other casino games. Nuvix makes no warranties, express or implied, regarding the accuracy, completeness or suitability of any analysis. Your decisions and outcomes depend entirely on your own judgment, risk tolerance, effort, and prevailing market or game conditions.

Nuvix is not affiliated, endorsed by, or associated with any trading platforms, brokers, exchanges, or casino operators. You are solely responsible for selecting, accessing, and using any platform for your trading or gaming activities.

By using the Service, you acknowledge and accept that Nuvix and its affiliates shall not be liable for any losses, damages or claims arising from your use of the AI analyses. Always perform your own due diligence and consult qualified professionals before placing trades or wagers.

US RESIDENTS - GENERAL NOTICE: Trading regulations vary by state. Binary options are only legal through CFTC-registered exchanges. Verify federal and state laws before trading. This analysis does not constitute financial advice.
US GAMBLING LAWS: Online gambling (casino games and sports betting) is illegal or restricted in most US states including Utah, Hawaii, Idaho, and others. Verify your state laws before any gambling activities.