General Data Protection Regulation Compliance for European Union Users
Effective Date: May 25, 2018 | Last Updated: January 2025
We value and respect the privacy of our customers and users. This GDPR Policy explains how we collect, use, disclose, transfer, and store the personal information you provide to us in compliance with the General Data Protection Regulation (EU) 2016/679.
By accessing and using our website, software, or services, you confirm your unconditional consent for us to collect, store, use, and disclose your personal information in the manner set out in this GDPR Policy.
In this GDPR Policy, the terms "we," "us," "our," and "ours" refer to Nuvix and its parent company.
This GDPR Policy should be read in conjunction with our:
This GDPR Policy applies to:
Where this GDPR Policy conflicts with our General Privacy Policy, this GDPR Policy shall prevail for EU/EEA users.
| Type of Information | When Collected | Purpose | Legal Basis |
|---|---|---|---|
| Identity Data Name, date of birth, username, title |
Account registration | Account creation and management | Contract performance |
| Contact Data Email, phone, address |
Registration & purchases | Communication and delivery | Contract performance |
| Financial Data Payment card details, billing address |
Making purchases | Process payments | Contract performance |
| Transaction Data Purchase history, payments |
Each transaction | Order fulfillment | Contract & Legal obligation |
| Technical Data IP address, browser type, device info |
Website visits | Security and analytics | Legitimate interests |
| Usage Data How you use our website/services |
During use | Improve services | Legitimate interests |
| Marketing Data Preferences and communications |
When provided | Send relevant offers | Consent |
We do not collect, store, or process any special categories of personal data about you, including:
Under GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:
Where we rely on consent as the legal basis, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
We use your personal data for the following purposes:
We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.
NO SALE OF DATA: We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
We may share your personal data with:
All third-party processors are required to:
Your personal information is stored on secure servers maintained by our hosting providers who have confirmed GDPR compliance.
Primary servers are located in the United States with backup servers in multiple locations. All transfers outside the EEA are protected by appropriate safeguards (see International Transfers section).
We implement appropriate technical and organizational measures to protect your data, including:
We use cookies and similar tracking technologies in compliance with the EU ePrivacy Directive. You will be asked for consent before any non-essential cookies are placed.
You can manage your cookie preferences at any time through our cookie consent banner or by visiting our Privacy Preferences page.
Under GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us through our Contact Form or email our Data Protection Officer. We will respond within one month of receipt of your request.
We may need to verify your identity before processing your request to protect your data from unauthorized access.
You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements. However, we encourage you to contact us first so we can address your concerns.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 1 year | Service provision & legal claims |
| Transaction Records | 7 years | Tax and accounting requirements |
| Marketing Preferences | Until withdrawal of consent | Consent management |
| Customer Support | 3 years | Service improvement & legal claims |
| Website Analytics | 26 months | Service improvement |
| Security Logs | 6 months | Security and fraud prevention |
When retention periods expire, personal data is either deleted or anonymized so that it can no longer identify you.
We have implemented appropriate technical and organizational measures to protect your personal data against:
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay.
We have appointed a Data Protection Officer (DPO) to oversee our GDPR compliance. You can contact our DPO for:
Data Protection Officer Contact:
Email: dpo@nuvix.com
Address: Nuvix Data Protection Officer
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States
Our services are not directed to children under the age of 16 (or applicable age of consent in your country). We do not knowingly collect personal data from children under this age.
If you are under 16, you may only use our services with the involvement and consent of a parent or guardian.
If we become aware that we have collected personal data from a child under the applicable age without parental consent, we will take steps to delete that information as soon as possible.
As we operate globally, your personal data may be transferred outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place:
Transfers to the United States are protected by Standard Contractual Clauses and additional security measures to ensure your data receives equivalent protection.
We may update this GDPR Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes:
We encourage you to review this policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this GDPR Policy or our data processing activities, please contact us:
Nuvix Customer Service
Email: support@nuvix.com
Website: https://nuvix.com/contact-us/
Email: dpo@nuvix.com
Phone: [To be provided]
Nuvix
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States
You have the right to lodge a complaint with your local data protection authority. Here are some key EU supervisory authorities:
For a complete list, visit: European Data Protection Board Members
By using our services, you acknowledge that you have read and understood this GDPR Policy and agree to our processing of your personal data in accordance with this policy and applicable data protection laws.
All information produced by the Nuvix AI Analysis system (the "Service") is provided strictly for educational and informational purposes only. The Service generates algorithmic assessments of market data, trading and casino-game patterns, but it does not generate actionable trading or wagering signals and should not be relied upon as such.
Use of the Service involves significant risk. Past assessments do not guarantee future performance or winnings in Forex, stocks, futures, synthetic indices, binary options, crypto assets, roulette, baccarat or other casino games. Nuvix makes no warranties, express or implied, regarding the accuracy, completeness or suitability of any analysis. Your decisions and outcomes depend entirely on your own judgment, risk tolerance, effort, and prevailing market or game conditions.
Nuvix is not affiliated, endorsed by, or associated with any trading platforms, brokers, exchanges, or casino operators. You are solely responsible for selecting, accessing, and using any platform for your trading or gaming activities.
By using the Service, you acknowledge and accept that Nuvix and its affiliates shall not be liable for any losses, damages or claims arising from your use of the AI analyses. Always perform your own due diligence and consult qualified professionals before placing trades or wagers.